Refund Policy

If Postship isn’t right for you, ask for a refund within 14 days of any charge, the first one or a renewal, and you’ll get the whole amount back. You don’t have to give a reason.

How to ask

Write to [support@your-domain] from your account’s email, or use the link in your Paddle receipt. Paddle, our merchant of record, sends the refund to the card you paid with, usually within 5–10 business days.

Cancellations

• There’s no free trial: a plan is paid from the day it starts.
• Canceling stops the next renewal. The plan keeps working until the period you’ve paid for ends.
• A refunded plan ends when the refund is made.

Add-ons

Add-ons follow the same rule: a full refund within 14 days of their charge.

See also our Terms of Service.